Refund policy

This policy applies to consumers ordering from Home of Taara, the online shop operated by Bedtijd.

1. Withdrawing from your purchase

You may withdraw from your purchase without giving a reason until 14 days after the day you, or a person you designate other than the carrier, receive your order. If products or parts from one order arrive separately, the period runs from receipt of the last product or part. You may also withdraw before delivery.

If the final day of the withdrawal period falls on a weekend or public holiday, it extends to the end of the next working day.

Tell us clearly within this period that you wish to withdraw. You can email arjunshailly95@gmail.com, call +31 6 24281400 or write to Bedtijd — Home of Taara, Gerrit van Dalenstraat 45 A, 3353 AM Papendrecht, The Netherlands. Sending your statement before the deadline is sufficient. Withdrawal does not require our approval. You may use the model form at the end of this page, but it is optional. Give your name and identify the purchase you wish to withdraw from; your order number helps us find it.

2. Sending your order back

Send the products back without unnecessary delay, no later than 14 days after telling us that you are withdrawing. You meet this deadline if you dispatch the parcel within that period.

Return address
Bedtijd — Home of Taara
Dr Zamenhofpad 46
3112 ZW Schiedam
The Netherlands

You pay the direct return shipping costs when exercising your right of withdrawal. The amount depends on your chosen carrier and shipping method. You do not pay return costs for a valid statutory warranty claim or an incorrectly supplied item.

Pack the jewellery carefully, preferably using the original packaging if you still have it. When returning a complete set, include all its components. Keep your proof of dispatch.

3. Inspection, trying on and diminished value

You may inspect and assess the jewellery as you could in a shop. Do not use or wear it beyond what is necessary to establish its nature, characteristics and functioning. If handling beyond this causes a loss in value, we may charge only for that actual loss. We will explain any deduction. There is no fixed restocking fee. Not having the original packaging does not by itself remove your right of withdrawal.

This returns policy also applies to earrings and discounted items.

4. Your refund

We will refund you as soon as possible, no later than 14 days after you inform us of your withdrawal. We may withhold the refund until we receive the products or you provide evidence that you have sent them back, whichever happens first.

If you withdraw from the entire order, we also refund the original delivery charge up to the cost of the least expensive standard delivery we offered. We do not refund surcharges for a more expensive delivery option. If you return only part of your order, we do not refund the original delivery charge.

We use the same payment method as your purchase unless you expressly agree otherwise. We do not charge a refund fee.

5. Damaged, incorrect or faulty items

If your order is damaged, incomplete, incorrectly supplied or does not meet what you could reasonably expect, contact us using the email address or phone number above. Your order number and, where helpful, a photo make it easier to assess the problem.

Your statutory rights continue after the withdrawal period. For a valid statutory warranty claim, we provide an appropriate remedy free of charge, such as repair or replacement, or a price reduction or refund where the law provides for it. We pay the necessary return costs in these cases. This policy does not limit your statutory rights.

6. Model withdrawal form

Complete this form only if you wish to withdraw. You can copy and email it or print and post it. Using it is optional.

To: Bedtijd — Home of Taara, Gerrit van Dalenstraat 45 A, 3353 AM Papendrecht, The Netherlands; arjunshailly95@gmail.com.

I/We give notice that I/we wish to withdraw from the contract of sale for the goods described below.

  • Goods: ................................................................
  • Ordered on / received on: ................................................................
  • Order number (optional): ................................................................
  • Consumer name(s): ................................................................
  • Consumer address(es): ................................................................
  • Date: ................................................................
  • Consumer signature(s), only if submitted on paper: ................................................................

Delete as appropriate.